Silverweb - Hosting Data Center information

Local or International Hosting?

We can host your website on our local South African servers, or on our International servers based in Chicago, USA.

Websites running on local servers will be much faster than the international ones for South African users. These websites will still be accessible both during the frequent international network faults and to bandwidth capped users. The disadvantage is that your website will be slower for international visitors as their requests have to go through South Africa. Choosing a local or international hosting package depends on whether you want to market your business locally or internationally. There is no price difference between local (SA) and USA based hosting.

Redundant Power and UPS

The power systems are equipped with a level of redundancy that guarantees continuous operation. To ensure that the data center is always operational all the time, a multi-layer power generation system, using some of the highest grade equipment available, is in place. Conditioned AC power with two independent A & B power buses, respectively, is available. In addition, UPS, battery and diesel generators back up every power system. Unlike some other data centers the climate control and security measures are also backed up with redundant power to ensure clean operation during power outages. The UPS systems maintain three hours of battery backup and a 2 MW diesel generator is onsite for longer outages. If there are issues with the diesel generator the three hours of battery backup gives ample time to dispatch a portable diesel generator system, if needed.

Security

Visual confirmation and strict sign-in procedures, both conducted by trained security personnel, along with key cards, and photo ID verification ensure that only authorized personnel have access to our data center. No customers are allowed in our space unattended and staff is on-site 24/7. In addition, all aspects of the data center are monitored and recorded via color, hi-resolution digital video cameras. All video footage is kept on hand for a period of at least 30 days.

Fire Suppression System

A state-of-the-art fire suppression system constantly monitors the physical environment for smoke, chemicals and other hazardous materials that might spark a fire. The data center uses a dual-interlock pre-action sprinkler system throughout the facility. These pipes are dry-filled with compressed air - until two alarm conditions are reached thereby releasing the valve to charge the system. Water is only released in the area when a sprinkler head has lost its seal, or is actuated, due to heat, AND the fire detection system has detected a fire condition. If a head is accidentally knocked off, water does not flow into the system. Any water discharged will be sprinkler-head specific, which will limit the potential for damage caused by over-spray

Redundant and Precise HVAC System

Air control is critical in maintaining fast, efficient performance from our customers' equipment. To create the right environment, the data center is fitted with a comprehensive Liebert HVAC system that delivers constant, ideal air conditions, between 20 and 23 degrees Celsius and between 40% and 50% relative humidity at all times. Our HVAC system uses efficient and effective chilled water cooling, not a standard forced/chilled air configuration. HVAC systems maintain a minimum of N+1 redundancy, allowing the data center to maintain a constant, cool environment that is conducive to our customers' mission-critical equipment and operations.

Data Centre pictures....

World class Hosting - data centre information.